Feel like
yourself again
From expert advice to ongoing care, everything is built around you, so menopause doesn’t hold you back.
- Confidential online consultations
- Personalised treatment plans
- Discreet medication delivery
- Ongoing support to adjust your care as your needs change
Menopause care
made for you
Menopause is different for every woman. That’s why we create treatment plans tailored to your needs, with expertise, discretion, and care to help you feel like yourself again.
Starting HRT for the first time – Get clear guidance, tailored treatment, and reassurance from the beginning.
Looking to switch provider – Move your care seamlessly, with expert support and continuity.
Need a repeat prescription – Quick, discreet delivery backed by reviews and advice from menopause clinicians.

Why PrivateDoc?
Our experienced and friendly clinicians take the time to understand your needs and recommend the most suitable menopause treatments. With medication delivered discreetly to your door, our service is built around your life, with two simple pathways for both new and existing HRT users.
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Expert clinicians
Our UK-registered clinicians truly understand menopause and are here to guide you toward the treatment that works best for you. The straight-forward, expertise you’ve been searching for.
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Convenience and privacy
Our secure online platform allows you to complete your consultation from the comfort of your own home, with your medication delivered discreetly to your door. No more booking days off work or waiting rooms anymore.
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Affordable and transparent
If you’re new to HRT treatments or simply want to speak to one of our experienced clinicians for advice, we offer an initial consultation for £149, with the cost of your chosen medication added separately. Our pricing is always clear, with no hidden fees.
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Personalised care
No matter how complex your needs are, our clinical approach is tailored to your individual symptoms and medical history to find the right treatment plan for you.
Understanding the signs of menopause
Menopause is a natural stage of life, but its symptoms can affect women in very different ways. From hot flushes and sleep problems to mood changes and low energy, these signs can sometimes disrupt daily life. Knowing what to look for is the first step in getting the right care and support.






Start your journey with expert support and guidance
If you’re experiencing menopause symptoms and want to know if HRT is right for you, or you’re looking for a new provider you can trust, our Menopause Care Consultation is designed to give you confidence and clarity from the start.
Convenient repeat prescriptions and continued care
If you’re already on HRT and want to continue treatment with PrivateDoc, or move your prescription from another provider, our Existing User Pathway makes the process simple and supportive.
Online consultation
Share your treatment, prescriptions, and medical history
Clinician review
Specialists assess your needs and adjust if required
Medication delivered
Next-day delivery, discreetly to your door
Ongoing care
Repeat prescriptions and advice if your needs change
Don't just take our word for it
Your dedicated menopause clinicians, here to support your journey
Our menopause specialist clinicians are here to provide safe, effective and personalised menopause care.

Nicola Spruce
Advanced Nurse Practitioner
Beverly Edwards
Advanced Nurse PractitionerQuality care when you need it most
Begin your HRT journey with confidence
Get StartedFrequently asked questions
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What is HRT and who is it for?
Hormone Replacement Therapy (HRT) is a highly effective treatment designed to help women manage the challenging symptoms of perimenopause, menopause and post menopause. It works by replacing the hormones, primarily oestrogen, that naturally decline in your body during this life stage. If you're experiencing menopausal symptoms that are significantly impacting your daily life, wellbeing, or sense of self, HRT could be a suitable option to help you feel like yourself again.
What does the HRT service involve?
We have two pathways, one for women who are new to HRT and another for women that have previously been treated with HRT.
New HRT user:
- Video consultation A 45-minute online video consultation with one of our experienced, UK-registered clinicians. Priced at £149, this allows us to understand your symptoms, medical history, and lifestyle, forming the basis of your personalised treatment.
- Treatment plan Following your consultation, our clinician will carefully review all your information. If HRT is suitable for you, they will create a personalised treatment plan specifically tailored to your needs.
- Delivery Once your treatment plan is confirmed, your HRT prescription will be dispensed by our trusted partner pharmacy. Enjoy the convenience of discreet delivery directly to your home.
- Check-ins We include check-ins at month one and month three of your plan with one of our experienced clinicians. These sessions ensure your treatment is working effectively and allow for any necessary adjustments.
- Ongoing support You'll receive ongoing care and support whenever you need it throughout your HRT journey.
Existing HRT user:
- Quick re-assessment: Answer a few questions from our clinicians about your current medication and how it's working for you. You'll be asked to provide proof of your existing prescription.
- Clinician review and approval: Our clinicians will review your details to ensure the continuity of your safe and effective treatment.
- Fast prescription refill: Once approved, your next supply of HRT will be shipped directly and discreetly to your home.
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What are common menopause symptoms that HRT can help with?
Menopause symptoms can be diverse and disruptive. HRT is widely recognised for its ability to alleviate a range of these, including:
- Hot flushes and night sweats: Sudden, intense feelings of heat and excessive sweating.
- Mood changes: Reducing irritability, anxiety, low mood, or even depression.
- Sleep disturbances: Improving difficulty falling asleep or staying asleep.
- Vaginal dryness and discomfort: Easing pain during intercourse and general discomfort.
- Reduced libido: Helping to restore your sex drive.
- Joint aches and stiffness: Alleviating discomfort in your joints.
- Brain fog: Improving concentration, memory, and mental clarity.
- Fatigue and low energy: Boosting your overall energy levels.
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What types of HRT treatments are available?
There are various types of HRT, and the best choice for you will be tailored to your individual health needs and medical history. The main categories include:
- Oestrogen-only HRT: Typically prescribed for women who have had a hysterectomy (womb removed).
- Combined HRT (oestrogen and progestogen): Recommended for women who still have their womb. The progestogen is included to protect the womb lining from thickening. HRT can be taken in different forms for your convenience, such as tablets, skin patches, gels, or sprays. Our online doctors will discuss these options with you to find the most suitable and effective delivery method for your lifestyle.
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Which HRT treatments are best for me?
Determining the best HRT treatment for you is a personalised process. Our GMC-registered doctors conduct a thorough online consultation, considering your specific symptoms, medical history, family history, and preferences. They will then recommend the most appropriate type, dose, and form of HRT to help you manage your menopause symptoms effectively and safely.
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Can I get HRT treatment online in the UK?
Yes, you can safely and conveniently access HRT treatment online in the UK through regulated services like PrivateDoc. Our platform connects you with experienced UK-registered doctors who can assess your eligibility and prescribe appropriate HRT medication, delivered directly to your home.
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How does an online HRT prescription service work?
Our online HRT prescription service is designed for your convenience and discretion. The process typically involves:
- Online consultation: You'll complete a comprehensive and confidential medical questionnaire about your symptoms and health history.
- Clinical review: A UK-based clinician will thoroughly review your information to determine if HRT is suitable and safe for you.
- Prescription and delivery: If approved, a private prescription will be issued. Your medication can then be discreetly delivered to your UK address or made available for collection at a local pharmacy.
- Ongoing support: We offer follow-up consultations and support to monitor your progress, adjust your treatment if needed, and answer any questions you may have.
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Will my treatment go on my medical record?
We encourage open communication with your NHS GP about your health and any treatments you are receiving because it’s best for your safety.
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How soon will HRT begin working?
The time it takes for HRT to start working can vary for everyone, but many women begin to feel significant improvements in their symptoms within a few weeks of starting treatment. Full benefits, particularly for symptoms like bone density and vaginal dryness, may take a few months. Our clinicians will monitor your progress and can adjust your treatment if needed to ensure optimal results.
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How do I start an HRT programme online?
Starting your online HRT programme with us is a simple and supportive process. Begin by completing our confidential online medical questionnaire. This will then be thoroughly reviewed by our UK-registered clinicians. If HRT is deemed suitable for you, you'll receive a personalised treatment plan, and your prescribed medication can be discreetly delivered straight to your door.
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Is HRT treatment covered by private medical insurance in the UK?
Generally, private medical insurance in the UK typically does not cover the cost of prescription HRT medications themselves, as these are usually paid for out-of-pocket. However, some policies might cover the cost of private consultations with specialists. We recommend checking directly with your specific insurance provider for their policy on menopause treatments.
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What's the difference between private and NHS HRT treatments?
Both private online services and the NHS provide access to HRT in the UK, but there are some key differences:
- Access and waiting times: Private services often offer quicker access to consultations and prescriptions compared to potentially longer waiting lists within the NHS.
- Choice and personalisation: While the NHS provides excellent care, private services might offer a broader range of HRT types or formulations, allowing for more tailored treatment based on your individual needs.
- Cost: NHS HRT prescriptions are subject to standard NHS prescription charges (or are free if you have an exemption or a prepayment certificate). Private online services involve a fee for the consultation and the cost of the private prescription.
- Convenience: Online private services offer the convenience of consultations and medication delivery from home. Ultimately, the choice depends on your personal circumstances, urgency, and preference for direct access to specific treatments.